Customer Service - 5 to 8 Million Rupiah - English - UK Market

Tribe Digital · 📍 Medan, Sumatera Utara · Diposting 2026-10-09
FULL_TIME⭐ TERVERIFIKASI
Rp 5,000,000 – Rp 7,000,000 per month
Tribe Digital is seeking a dedicated and customer-focused Customer Service Representative to join our team. This role is perfect for someone who enjoys helping others and has a passion for excellent customer service. The ideal candidate will have a good understanding of the UK market and be proficient in English. This is a fantastic opportunity to work in a dynamic and growing company with a commitment to employee development and career growth.

📋 Tanggung Jawab Pekerjaan

Provide excellent customer service by responding to customer inquiries, complaints, and requests in a timely and professional manner.,Assist customers with product and service information, and resolve any issues they may have.,Maintain accurate and up-to-date customer records and ensure all customer information is confidential and secure.,Collaborate with other departments to ensure a seamless customer experience.,Monitor customer satisfaction and provide feedback to improve our services.,Stay up-to-date with industry trends and best practices in customer service.,Participate in training and development programs to enhance your skills and knowledge.

🎓 Kualifikasi & Syarat

Proficient in English, both written and spoken.,Good understanding of the UK market and its culture.,Previous experience in customer service or a related field is a plus.,Strong communication and interpersonal skills.,Ability to work well under pressure and meet tight deadlines.,Detail-oriented with excellent organizational skills.,Familiarity with CRM software is a plus.,Bachelor's degree in any field is preferred but not required.

🛠️ Keahlian

Customer serviceCommunicationProblem-solvingCRM softwareTime managementTeamworkAdaptability
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